2013英语一应用文话题预测之投诉信(张慧萍)

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　　Part A 应用文：
        　　话题一：投诉信
        　　预测题目：
        　　Direction: You have bought a mobile phone from an ecommerce online store recently, but you found something wrong with it. Write a letter to Mr. Smith, the director of the consumer associations to
        　　1) make a complaint, and
        　　2) provide reasons for your complaint.
        　　You should write about 100 words on ANSWER SHEET 2.
        　　Do not sign your own name at the end of the letter. Use Li Ming instead.
        　　Do not write the address. (10 points)
        　　核心词汇：
        　　disappointment (about), solve ( the problem), remedial measures, enhance (service), prevent, recurrence