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Dear Sir or Madame,
I am Zhang Wei, a regular customer of your online store. I feel bad to trouble you but I am afraid that I have to make a complaint about the flaws in the electronic dictionary that I bought in your store.
The reason for my dissatisfaction is that there are several problems of the electronic dictionary. In the first place, the appearance of it had been scratched when I opened it. In addition, some of the keys on the keyboard do not work. Under these circumstances, I feel that you have not kept your promise posted on the homepage of your online store.
I appreciate it very much if you could give me a satisfactory explanation and send a new one to me, preferably refund me my money in full, and I hope you will pay great attention to the quality of your products so that you will not make us disappointed.
Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely
Zhang Wei |
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发表于 2016-8-15 21:41:04